Privacy Policy

• Your name, work email address, and the name of your organization.
• Your Easentic user role within your organization (admin, member).
• Authentication information (OAuth identifier from Google, Microsoft, or our email-based sign-in). We do not store passwords.
• Billing contact information, where applicable.
• Other information you may provide when communicating with us.

When an admin installs the Easentic app from the Slack App Directory or Microsoft Teams App Source, we receive and process:

• Workspace / tenant identifiers (Slack workspace ID, Azure AD tenant ID) and workspace / tenant display names.
• Bot OAuth tokens issued by Slack at install time. For Microsoft Teams we do not store a per-tenant bot token — we acquire short-lived tokens on demand using our own application credentials and the tenant identifier you have consented to.
• Channel identifiers and names that you choose to bind to Easentic’s app during onboarding. We do not read channels you have not bound.
• Messages and reactions in channels you bind to Easentic. We do not read messages in channels the bot is not a member of.
• User profile information for users who interact with the bot (display name, real name, email address, and Slack profile time zone where available). We use email addresses to map a Slack/Teams user to an Easentic user when running write actions that require confirmation.
• Installer identity (the user who clicked “Add to Slack” / “Add to Teams”) for audit purposes.

If you connect a project-tracker integration such as Jira or ClickUp:

• Issue and ticket data that the connection has access to: titles, descriptions, status, assignees, comments.
• Project and board metadata.
• Sprint information.
• The credentials you provide (API tokens, OAuth refresh tokens), stored in our database referenced from the integration connection.

If you connect a meeting integration such as Microsoft Calendar, or Google Calendar:

• Calendar metadata (event titles, times, attendees) for events your account has access to.
• Meeting transcripts and recordings, where you have explicitly granted Easentic permission to capture them via the integration.

When you use the service we automatically collect certain technical information:

• Service logs (recorded server-side, not via cookies): request timestamps, user identifiers, IP address, browser user-agent, the API endpoints called, status codes, and durations. Logs do not include any secrets, tokens, credentials, or full message bodies.
• Diagnostic and error data, used to debug failures and improve reliability.

Cookies and similar technologies:

• In the application (app.easentic.ai): We use only strictly necessary cookies — a session cookie that keeps you signed in. We do not use advertising or tracking cookies in the application.
• On our public website (easentic.ai): We use analytics cookies, including Google Analytics 4, to understand how visitors use and navigate our site. Through these cookies we collect the pages you visit and the order you visit them in, how you arrived at our site (referring website, search terms, or campaign link), time spent and interactions on each page, your approximate geographic location (country/region/city, derived from your IP address), your device type, operating system, browser, screen size, and language preference, and a pseudonymous identifier stored in the analytics cookie that lets us recognise repeat visits. We do not use this information to identify you personally or for cross-site advertising.

Your choices. You can disable or delete cookies through your browser settings; blocking analytics cookies will not affect your ability to use the Service. Our systems do not currently respond to browser “Do Not Track” signals. You can also opt out of Google Analytics across all websites using Google’s opt-out browser add-on at tools.google.com/dlpage/gaoptout.

We engage companies that process data on our behalf to provide the Service. Each sub-processor is contractually bound to confidentiality and to using the data only for the purposes we direct. We engage sub-processors in the following categories:

In addition to the sub-processors above, the Service interoperates with platforms you authorize it to connect to (Slack, Microsoft Teams, Jira, ClickUp, Google Workspace, Microsoft 365, and similar). Your use of those platforms is governed by your separate agreements with their providers; they are not Easentic sub-processors.

Material changes are announced at least 30 days in advance. If you reasonably object to a new sub-processor, you may terminate affected services and receive a refund of any pre-paid unused fees.

• Other users in your Easentic account may see data attributable to you (e.g. standup posts, reports you’ve generated) according to your organization’s role configuration.
• Administrators of your Easentic account can view connection details, channel bindings, and disconnect integrations.

We may disclose information when we believe in good faith that disclosure is necessary to comply with applicable law, respond to lawful process, enforce our Terms of Service, or protect the rights, safety, or property of Easentic, our users, or the public. We will use reasonable efforts to notify you before disclosure where legally required.

If we are involved in a merger, acquisition, financing, or sale of assets, including in connection with a reorganization or bankruptcy proceeding, we may transfer information as part of that transaction. Any successor entity is bound by the commitments of this Privacy Policy.

If you are a California resident, you may have the right to:

• Know what categories of personal information we collect and how it is used.
• Request access to or deletion of your personal information, subject to certain exceptions.
• Request that we correct inaccurate personal information.
• Limit the use of sensitive personal information.
• Opt out of any “sale” or “sharing” of personal information.

Easentic does not sell or share personal information for cross-context behavioural advertising as those terms are defined under CCPA/CPRA or use your sensitive personal information to infer characteristics about you, and therefore does not provide such opt-out rights.

Residents of other US states with applicable privacy laws (including Colorado, Connecticut, Texas, Utah, and Virginia) may have similar rights under their state laws; we will respond to verifiable requests to the extent required by applicable law.

To exercise your rights contact privacy@easentic.ai. We may need to verify your identity before fulfilling certain requests. In addition, you may have the right to make a request through an authorized agent, subject to verification of that agent as permitted by applicable law. In some states, you may have the right to appeal a decision regarding your request; to make an appeal, please contact us at privacy@easentic.ai.

Easentic is a United States company; we process all Information in the United States. If you access the Service from outside the United States, by using the Service you consent to processing in the United States, which may have less protection for personal information than your jurisdiction of residence.

You may have additional rights under the laws of your jurisdiction not specified above, including the right to access, correct, or delete personal information about you, and the right to lodge a complaint with your local data-protection authority. To exercise any such rights, contact privacy@easentic.ai and we will respond to your request to the extent required by applicable law.